{"id":25196,"date":"2026-10-13T08:26:51","date_gmt":"2026-10-13T08:26:51","guid":{"rendered":"https:\/\/hlled.com\/service-process\/"},"modified":"2026-10-21T10:13:17","modified_gmt":"2026-10-21T10:13:17","slug":"service-process","status":"publish","type":"page","link":"https:\/\/hlled.com\/ru\/service-process\/","title":{"rendered":"Service process"},"content":{"rendered":"\n<style data-wp-block-html=\"css\">\n\/* ============================================================\n   Helian LED \u00b7 \u670d\u52a1\u6d41\u7a0b\u9875 \/service-process\/\n   SP2 \u00b7 \u6837\u5f0f \u2014\u2014 \u5bf9\u9f50\u4e3b\u8272\u5361\uff1a\u6df1\u8272 Hero #222222 \/ CTA \u7ea2 #ff485f \/ \u84dd #2b6cb0\n   \u4f5c\u7528\u57df\uff1a#spPage\uff08\u907f\u514d\u6c61\u67d3\u4e3b\u9898\uff09\n   ============================================================ *\/\n\n#spPage.sp{\n  --sp-ink:#1a1a1a;\n  --sp-ink-2:#5b5b5b;\n  --sp-line:#e6e7ea;\n  --sp-bg:#ffffff;\n  --sp-bg-2:#f6f7f9;\n  --sp-dark:#222222;\n  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.sp-gates{grid-template-columns:repeat(2,1fr)}\n}\n@media(max-width:600px){\n  .sp-hero-media{aspect-ratio:auto;height:300px;background-position:42% center}\n  .sp-steps,.sp-quality,.sp-faq{padding:56px 0 60px}\n  .sp-timeline{padding-left:0;padding-top:8px}\n  .sp-timeline::before{display:none}\n  .sp-step-no{position:static;margin:0 0 12px}\n  .sp-gates{grid-template-columns:1fr}\n  .sp-facts-grid{grid-template-columns:1fr 1fr}\n  .sp-brief-grid{grid-template-columns:1fr}\n  .sp-brief{padding:56px 0 60px}\n}\n<\/style>\n\n<script data-wp-block-html=\"js\">\n\/* ============================================================\n   Helian LED \u00b7 \u670d\u52a1\u6d41\u7a0b\u9875 \/service-process\/\n   SP3 \u00b7 \u4ea4\u4e92 \u2014\u2014 \u6eda\u52a8\u6de1\u5165\uff08\u6e10\u8fdb\u589e\u5f3a\uff0c\u65e0 JS \u4e5f\u5b8c\u5168\u53ef\u7528\uff09\n   \u8be2\u76d8\u5165\u53e3\u5df2\u6539\u4e3a\u5168\u7ad9\u7edf\u4e00\u7684 #contact-button\uff08Kadence Conversions \u5f39\u7a97\uff09\uff0c\u65e0\u9700\u672c\u5730 JS\n   ============================================================ *\/\n(function () {\n  'use strict';\n  var root = document.getElementById('spPage');\n  if (!root) return;\n\n  var reveal = root.querySelectorAll('.sp-step, .sp-gate, .sp-fact');\n  if ('IntersectionObserver' in window && reveal.length) {\n    var io = new IntersectionObserver(function (entries) {\n      entries.forEach(function (en) {\n        if (en.isIntersecting) { en.target.classList.add('is-in'); io.unobserve(en.target); }\n      });\n    }, { threshold: 0.12 });\n    reveal.forEach(function (el) { el.classList.add('sp-reveal'); io.observe(el); });\n  }\n})();\n<\/script>\n\n<!-- ============================================================\n     Helian LED \u00b7 \u670d\u52a1\u6d41\u7a0b\u9875 \/service-process\/\n     SP1 \u00b7 \u7ed3\u6784 \u2014\u2014 \u4ece\u8be2\u76d8\u5230\u6536\u8d27\u7684 8 \u6b65\u6d41\u7a0b\uff08\u542b\u56fe\u6807\u7248\uff09\n     \u26a0 \u7f8e\u5f0f\u62fc\u5199 \/ \u7ea2\u7ebf\uff1a\u4e0d\u5199\u4ef7\u683c\u00b7\u914d\u5149\u00b7UGR\u00b7\u6d41\u660e\u00b7\"\u8ba4\u8bc1\u5de5\u5382\"\n     \u5185\u94fe\uff1a\u7b2c 6 \u6b65\u4e0e\u8d28\u68c0\u5757 \u2192 \/quality-assurance\/\uff08\u8d28\u91cf\u9875\u9700\u5148\u5efa\uff0c\u5426\u5219 404\uff09\n     ============================================================ -->\n<div id=\"spPage\" class=\"sp\">\n\n  <!-- ================================================================\n       HERO \u00b7 \u56fe\u7247\u7248\n       \u80cc\u666f\u56fe\u81ea\u5e26\u4e3b\u6807\u9898\uff08How An Order Runs \/ From first inquiry to delivery\uff09\uff0c\n       H1 \u4ee5 sr-only \u4fdd\u7559\u7ed9\u641c\u7d22\u5f15\u64ce\u4e0e\u8bfb\u5c4f\uff0c\u89c6\u89c9\u4e0a\u96f6\u906e\u6321\uff1b\n       \u6587\u5b57\u5168\u90e8\u653e\u8fdb\u56fe\u4e0b\u65b9\u7684\u6df1\u8272\u6761\u5e26\uff0c\u4e0d\u518d\u538b\u5728\u56fe\u7247\u4e0a\u3002\n       ================================================================ -->\n  <header class=\"sp-hero\">\n    <div class=\"sp-hero-media\">\n      <h1 class=\"sp-sr\">How an order runs \u2014 from first inquiry to delivery<\/h1>\n    <\/div>\n    <div class=\"sp-hero-bar\">\n      <div class=\"sp-wrap sp-hero-bar-grid\">\n        <div class=\"sp-hero-bar-main\">\n          <span class=\"sp-eyebrow\">The Straight Line<\/span>\n          <p class=\"sp-lede\">Our service process in eight clear steps \u2014 with the times and terms\n            you can plan around, from the first email to goods at your door.<\/p>\n        <\/div>\n        <div class=\"sp-trust\">\n          <span><b>200+<\/b> profiles<\/span>\n          <span><b>1 day<\/b> reply<\/span>\n          <span><b>3\u20135 yr<\/b> warranty<\/span>\n        <\/div>\n        <a class=\"sp-btn sp-btn-red\" href=\"\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Get a quote<\/a>\n      <\/div>\n    <\/div>\n  <\/header>\n\n  <!-- ================================================================\n       8 \u6b65\u65f6\u95f4\u7ebf\uff08\u6838\u5fc3\u533a\uff09\n       ================================================================ -->\n  <section class=\"sp-steps\" aria-label=\"Order process, eight steps\">\n    <div class=\"sp-wrap\">\n\n      <div class=\"sp-sec-head\">\n        <h2>The Eight Steps<\/h2>\n        <p>One order, laid out end to end \u2014 with the times that actually matter.<\/p>\n      <\/div>\n\n      <ol class=\"sp-timeline\">\n\n        <!-- \u2460 \u8be2\u76d8 -->\n        <li class=\"sp-step\">\n          <span class=\"sp-step-no\">01<\/span>\n          <div class=\"sp-step-card\">\n            <div class=\"sp-step-head\">\n              <span class=\"sp-step-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3\" y=\"5.5\" width=\"18\" height=\"13\" rx=\"2\"><\/rect><path d=\"m3.5 7 8.5 5.5L20.5 7\"><\/path><\/svg><\/span>\n              <h3>Inquiry<\/h3>\n            <\/div>\n            <p>You tell us the model, size, quantity and destination. We reply within\n              <b>1 business day<\/b>.<\/p>\n            <dl class=\"sp-step-facts\">\n              <div><dt>You<\/dt><dd>Send your requirement<\/dd><\/div>\n              <div><dt>We<\/dt><dd>Reply in 1 business day<\/dd><\/div>\n            <\/dl>\n          <\/div>\n        <\/li>\n\n        <!-- \u2461 \u9009\u578b\u62a5\u4ef7 -->\n        <li class=\"sp-step\">\n          <span class=\"sp-step-no\">02<\/span>\n          <div class=\"sp-step-card\">\n            <div class=\"sp-step-head\">\n              <span class=\"sp-step-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 3.5h8.5L19 8v12.5H6z\"><\/path><path d=\"M14.5 3.5V8H19\"><\/path><path d=\"M9 12h6M9 15.5h6\"><\/path><\/svg><\/span>\n              <h3>Selection &amp; quote<\/h3>\n            <\/div>\n            <p>We match the closest profile and its fittings, then send the specification sheet,\n              section drawing, IES file and quotation. Allow\n              <b>1\u20132 business days<\/b> once your requirement is complete.<\/p>\n            <dl class=\"sp-step-facts\">\n              <div><dt>We<\/dt><dd>Spec sheet \u00b7 drawing \u00b7 IES \u00b7 quote<\/dd><\/div>\n              <div><dt>Time<\/dt><dd>1\u20132 business days<\/dd><\/div>\n            <\/dl>\n          <\/div>\n        <\/li>\n\n        <!-- \u2462 \u6253\u6837\uff08\u53ef\u9009\uff09 -->\n        <li class=\"sp-step\">\n          <span class=\"sp-step-no\">03<\/span>\n          <div class=\"sp-step-card\">\n            <div class=\"sp-step-head\">\n              <span class=\"sp-step-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"m3.5 8 8.5-4.5L20.5 8v8L12 20.5 3.5 16z\"><\/path><path d=\"m3.5 8 8.5 4.5L20.5 8M12 12.5V20.5\"><\/path><\/svg><\/span>\n              <h3>Sample <em class=\"sp-opt\">\u2014 optional<\/em><\/h3>\n            <\/div>\n            <p>Where a sample makes sense, we make and ship one. The sample charge depends on the\n              item&#8217;s value; it takes <b>3\u20135 business days<\/b> and freight is paid by you.<\/p>\n            <dl class=\"sp-step-facts\">\n              <div><dt>Charge<\/dt><dd>Depends on item value<\/dd><\/div>\n              <div><dt>Time<\/dt><dd>3\u20135 business days<\/dd><\/div>\n              <div><dt>Freight<\/dt><dd>Paid by you<\/dd><\/div>\n            <\/dl>\n          <\/div>\n        <\/li>\n\n        <!-- \u2463 \u4e0b\u5355\u4ed8\u6b3e -->\n        <li class=\"sp-step\">\n          <span class=\"sp-step-no\">04<\/span>\n          <div class=\"sp-step-card\">\n            <div class=\"sp-step-head\">\n              <span class=\"sp-step-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"2.5\" y=\"5\" width=\"19\" height=\"14\" rx=\"2\"><\/rect><path d=\"M2.5 10h19M6 15h4\"><\/path><\/svg><\/span>\n              <h3>Order &amp; payment<\/h3>\n            <\/div>\n            <p>We <b>do not accept L\/C<\/b>. Custom (non-standard) items are <b>paid in full before\n              production<\/b>. For standard items, payment terms are on the proforma invoice.<\/p>\n            <dl class=\"sp-step-facts\">\n              <div><dt>L\/C<\/dt><dd>Not accepted<\/dd><\/div>\n              <div><dt>Custom<\/dt><dd>Paid in full upfront<\/dd><\/div>\n            <\/dl>\n          <\/div>\n        <\/li>\n\n        <!-- \u2464 \u751f\u4ea7 -->\n        <li class=\"sp-step\">\n          <span class=\"sp-step-no\">05<\/span>\n          <div class=\"sp-step-card\">\n            <div class=\"sp-step-head\">\n              <span class=\"sp-step-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"3.2\"><\/circle><path d=\"M12 3v2.4M12 18.6V21M3 12h2.4M18.6 12H21M5.6 5.6l1.7 1.7M16.7 16.7l1.7 1.7M18.4 5.6l-1.7 1.7M7.3 16.7l-1.7 1.7\"><\/path><\/svg><\/span>\n              <h3>Production<\/h3>\n            <\/div>\n            <p>In-stock items ship in <b>3\u20135 days<\/b>. Custom profiles take\n              <b>15\u201330 business days<\/b>.<\/p>\n            <dl class=\"sp-step-facts\">\n              <div><dt>In stock<\/dt><dd>3\u20135 days<\/dd><\/div>\n              <div><dt>Custom<\/dt><dd>15\u201330 business days<\/dd><\/div>\n            <\/dl>\n          <\/div>\n        <\/li>\n\n        <!-- \u2465 \u8d28\u68c0\uff08\u5185\u94fe \u2192 \/quality-assurance\/\uff09 -->\n        <li class=\"sp-step\">\n          <span class=\"sp-step-no\">06<\/span>\n          <div class=\"sp-step-card\">\n            <div class=\"sp-step-head\">\n              <span class=\"sp-step-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"10.5\" cy=\"10.5\" r=\"6.5\"><\/circle><path d=\"m15.5 15.5 4.5 4.5M8 10.5l2 2 3.5-3.5\"><\/path><\/svg><\/span>\n              <h3>Quality control<\/h3>\n            <\/div>\n            <p>Every order passes four inspection gates \u2014 incoming, first article, in-process and\n              pre-shipment \u2014 each with a signed record. Full detail on our\n              <a class=\"sp-inline\" href=\"\/quality-assurance\/\" target=\"_blank\">quality assurance page<\/a>.<\/p>\n            <dl class=\"sp-step-facts\">\n              <div><dt>Gates<\/dt><dd>4 \u00b7 signed records<\/dd><\/div>\n              <div><dt>Detail<\/dt><dd>Quality assurance page<\/dd><\/div>\n            <\/dl>\n          <\/div>\n        <\/li>\n\n        <!-- \u2466 \u5305\u88c5\u53d1\u8d27 -->\n        <li class=\"sp-step\">\n          <span class=\"sp-step-no\">07<\/span>\n          <div class=\"sp-step-card\">\n            <div class=\"sp-step-head\">\n              <span class=\"sp-step-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M2.5 6h11v11h-11z\"><\/path><path d=\"M13.5 9h4l3.5 4v4h-7.5z\"><\/path><circle cx=\"6.5\" cy=\"18.5\" r=\"1.8\"><\/circle><circle cx=\"16.5\" cy=\"18.5\" r=\"1.8\"><\/circle><\/svg><\/span>\n              <h3>Packing &amp; shipping<\/h3>\n            <\/div>\n            <p>Shipped on <b>FOB Shenzhen, EXW or CIF<\/b> terms, by sea, air, express or rail \u2014\n              whichever your order calls for.<\/p>\n            <dl class=\"sp-step-facts\">\n              <div><dt>Terms<\/dt><dd>FOB \u00b7 EXW \u00b7 CIF<\/dd><\/div>\n              <div><dt>Freight<\/dt><dd>Sea \/ air \/ express \/ rail<\/dd><\/div>\n            <\/dl>\n          <\/div>\n        <\/li>\n\n        <!-- \u2467 \u6536\u8d27\u552e\u540e -->\n        <li class=\"sp-step\">\n          <span class=\"sp-step-no\">08<\/span>\n          <div class=\"sp-step-card\">\n            <div class=\"sp-step-head\">\n              <span class=\"sp-step-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 3l7 2.6v5.6c0 4.6-2.9 7.6-7 9.8-4.1-2.2-7-5.2-7-9.8V5.6z\"><\/path><path d=\"m8.8 12 2.2 2.2 4.2-4.4\"><\/path><\/svg><\/span>\n              <h3>Delivery &amp; after-sales<\/h3>\n            <\/div>\n            <p>Goods arrive, and you are covered by a <b>3\u20135 year warranty<\/b>, depending on the\n              product category. Partial shipments, OEM and ODM are all supported.<\/p>\n            <dl class=\"sp-step-facts\">\n              <div><dt>Warranty<\/dt><dd>3\u20135 years by category<\/dd><\/div>\n              <div><dt>Flexible<\/dt><dd>Partial \u00b7 OEM \u00b7 ODM<\/dd><\/div>\n            <\/dl>\n          <\/div>\n        <\/li>\n\n      <\/ol>\n    <\/div>\n  <\/section>\n\n  <!-- ================================================================\n       \u627f\u8bfa\u6570\u5b57\u6761\uff08\u5feb\u901f\u6458\u8981\uff09\n       ================================================================ -->\n  <section class=\"sp-facts\" aria-label=\"Key service figures\">\n    <div class=\"sp-wrap\">\n      <div class=\"sp-facts-grid\">\n        <div class=\"sp-fact\">\n          <span class=\"sp-fact-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"8.5\"><\/circle><path d=\"M12 7.5V12l3 2\"><\/path><\/svg><\/span>\n          <b>1 day<\/b><span>inquiry reply<\/span>\n        <\/div>\n        <div class=\"sp-fact\">\n          <span class=\"sp-fact-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 3.5h8.5L19 8v12.5H6z\"><\/path><path d=\"M14.5 3.5V8H19\"><\/path><path d=\"M9 12h6M9 15.5h6\"><\/path><\/svg><\/span>\n          <b>1\u20132 days<\/b><span>quote<\/span>\n        <\/div>\n        <div class=\"sp-fact\">\n          <span class=\"sp-fact-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"m3.5 8 8.5-4.5L20.5 8v8L12 20.5 3.5 16z\"><\/path><path d=\"m3.5 8 8.5 4.5L20.5 8M12 12.5V20.5\"><\/path><\/svg><\/span>\n          <b>3\u20135 days<\/b><span>sample<\/span>\n        <\/div>\n        <div class=\"sp-fact\">\n          <span class=\"sp-fact-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"3.2\"><\/circle><path d=\"M12 3v2.4M12 18.6V21M3 12h2.4M18.6 12H21M5.6 5.6l1.7 1.7M16.7 16.7l1.7 1.7M18.4 5.6l-1.7 1.7M7.3 16.7l-1.7 1.7\"><\/path><\/svg><\/span>\n          <b>3\u20135 \/ 15\u201330 days<\/b><span>production<\/span>\n        <\/div>\n        <div class=\"sp-fact\">\n          <span class=\"sp-fact-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 3l7 2.6v5.6c0 4.6-2.9 7.6-7 9.8-4.1-2.2-7-5.2-7-9.8V5.6z\"><\/path><path d=\"m8.8 12 2.2 2.2 4.2-4.4\"><\/path><\/svg><\/span>\n          <b>3\u20135 yr<\/b><span>warranty<\/span>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <!-- ================================================================\n       \u8be2\u76d8\u51c6\u5907\u6e05\u5355\uff08\u9009\u578b\u53c2\u6570\uff09\u00b7 2026-10-21 \u4ece\u91c7\u8d2d\u6307\u5357\u8fc1\u5165\n       \u539f \/led-lighting-fixtures-purchasing-guide\/ \u5df2 301 \u5230\u672c\u9875\n       ================================================================ -->\n  <section class=\"sp-brief\" id=\"brief\" aria-label=\"What to send with your inquiry\">\n    <div class=\"sp-wrap\">\n      <div class=\"sp-sec-head\">\n        <h2>What to send with your inquiry<\/h2>\n        <p>Six specifications cover most of the difference between a rough price and an accurate one.<\/p>\n      <\/div>\n      <div class=\"sp-brief-grid\">\n        <div class=\"sp-brief-item\">\n          <em>Output<\/em>\n          <b>Luminous flux &amp; illuminance<\/b>\n          <span>Match output to the space, not to the wattage. Our profiles run 12&nbsp;mm and 24&nbsp;V,\n            covering 300&ndash;2000&nbsp;lm\/m.<\/span>\n        <\/div>\n        <div class=\"sp-brief-item\">\n          <em>Colour<\/em>\n          <b>Colour rendering (CRI)<\/b>\n          <span>For retail and display work, CRI&nbsp;90 and above is the practical minimum.<\/span>\n        <\/div>\n        <div class=\"sp-brief-item\">\n          <em>Environment<\/em>\n          <b>Protection level (IP)<\/b>\n          <span>IP65 and IP67 for outdoor and wet areas. Our waterproof profiles are salt-spray\n            and IP68 tested.<\/span>\n        <\/div>\n        <div class=\"sp-brief-item\">\n          <em>Control<\/em>\n          <b>Colour temperature &amp; dimming<\/b>\n          <span>3000&ndash;6500&nbsp;K as standard, with 0&ndash;10&nbsp;V, DALI and PWM dimming available.<\/span>\n        <\/div>\n        <div class=\"sp-brief-item\">\n          <em>Build<\/em>\n          <b>Heat dissipation &amp; material<\/b>\n          <span>6063 aluminium, anodised or powder-coated. Section thickness and surface treatment\n            decide how long the run lasts.<\/span>\n        <\/div>\n        <div class=\"sp-brief-item\">\n          <em>Compliance<\/em>\n          <b>Certification<\/b>\n          <span>CE, RoHS and UL listing can be provided for European and North American market\n            access.<\/span>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <!-- ================================================================\n       \u8d28\u68c0\u6982\u8ff0 + \u5185\u94fe\u4f4d\uff08\u56db\u9053\u95e8\u56fe\u6807\uff1b\u5185\u94fe \u2192 \/quality-assurance\/\uff09\n       ================================================================ -->\n  <section class=\"sp-quality\" id=\"quality\">\n    <div class=\"sp-wrap\">\n      <div class=\"sp-sec-head\">\n        <h2>Quality, without the hand-waving<\/h2>\n        <p>Four inspection gates on every order, and the records to back them up.<\/p>\n      <\/div>\n      <div class=\"sp-gates\">\n        <div class=\"sp-gate\">\n          <span class=\"sp-gate-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 3v8M8.5 7.5 12 11l3.5-3.5\"><\/path><path d=\"M4 14.5V19a1.5 1.5 0 0 0 1.5 1.5h13A1.5 1.5 0 0 0 20 19v-4.5\"><\/path><\/svg><\/span>\n          <span class=\"sp-gate-no\">01<\/span>\n          <b>Incoming<\/b>\n          <span>Material lots checked against the drawing and the order BOM.<\/span>\n        <\/div>\n        <div class=\"sp-gate\">\n          <span class=\"sp-gate-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 17 17 3l4 4L7 21z\"><\/path><path d=\"m8 12 4 4M11 9l1.5 1.5M14 6l1.5 1.5\"><\/path><\/svg><\/span>\n          <span class=\"sp-gate-no\">02<\/span>\n          <b>First article<\/b>\n          <span>First piece measured and signed off before the run continues.<\/span>\n        <\/div>\n        <div class=\"sp-gate\">\n          <span class=\"sp-gate-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M4 12a8 8 0 0 1 13.5-5.8L20 8.5\"><\/path><path d=\"M20 3.5v5h-5\"><\/path><path d=\"M20 12a8 8 0 0 1-13.5 5.8L4 15.5\"><\/path><path d=\"M4 20.5v-5h5\"><\/path><\/svg><\/span>\n          <span class=\"sp-gate-no\">03<\/span>\n          <b>In-process<\/b>\n          <span>Patrol inspection through the run, with AQL sampling.<\/span>\n        <\/div>\n        <div class=\"sp-gate\">\n          <span class=\"sp-gate-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"m4 12.5 5 5L20 6.5\"><\/path><\/svg><\/span>\n          <span class=\"sp-gate-no\">04<\/span>\n          <b>Pre-shipment<\/b>\n          <span>OQC on every order before it is released for packing.<\/span>\n        <\/div>\n      <\/div>\n      <p class=\"sp-quality-note\">Aging, photometric measurement on the integrating sphere,\n        dimensional checks, and a 100% surface and colour check by hand run on every batch.\n        Records for your own order are available on request.<\/p>\n      <div class=\"sp-quality-cta\">\n        <a class=\"sp-btn sp-btn-blue\" href=\"\/quality-assurance\/\" target=\"_blank\">See the full quality assurance detail<\/a>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <!-- ================================================================\n       FAQ\uff08\u91c7\u8d2d\u9ad8\u9891\u95ee\uff09\n       ================================================================ -->\n  <section class=\"sp-faq\" aria-label=\"Frequently asked questions\">\n    <div class=\"sp-wrap\">\n      <div class=\"sp-sec-head\">\n        <h2>Questions buyers ask first<\/h2>\n      <\/div>\n      <div class=\"sp-faq-list\">\n\n        <details class=\"sp-q\">\n          <summary>Can I get a sample before ordering?<\/summary>\n          <p>Yes. Samples take 3\u20135 business days; the sample charge depends on the item&#8217;s value,\n            and freight is paid by you.<\/p>\n        <\/details>\n\n        <details class=\"sp-q\">\n          <summary>What is the minimum order quantity?<\/summary>\n          <p>It varies by model. Tell us the model you need and we will confirm the minimum.<\/p>\n        <\/details>\n\n        <details class=\"sp-q\">\n          <summary>How long does production take?<\/summary>\n          <p>In-stock items ship in 3\u20135 days; custom profiles take 15\u201330 business days.<\/p>\n        <\/details>\n\n        <details class=\"sp-q\">\n          <summary>Do you support partial shipments?<\/summary>\n          <p>Yes \u2014 we can split an order across multiple shipments to suit your site schedule.<\/p>\n        <\/details>\n\n        <details class=\"sp-q\">\n          <summary>Do you offer OEM \/ ODM?<\/summary>\n          <p>Yes. We work to your section drawing, finish and packaging under OEM, or develop the\n            profile with you under ODM.<\/p>\n        <\/details>\n\n        <details class=\"sp-q\">\n          <summary>Which payment terms do you accept?<\/summary>\n          <p>We do not accept L\/C. Custom (non-standard) items are paid in full before production;\n            standard-item terms are on the proforma invoice.<\/p>\n        <\/details>\n\n        <details class=\"sp-q\">\n          <summary>What warranty do you provide?<\/summary>\n          <p>3\u20135 years, depending on the product category.<\/p>\n        <\/details>\n\n        <details class=\"sp-q\">\n          <summary>Are spec sheets, drawings and IES files free?<\/summary>\n          <p>Yes \u2014 specification sheets, section drawings and IES files are provided free of charge.<\/p>\n        <\/details>\n\n        <details class=\"sp-q\">\n          <summary>Why 6063 aluminium rather than a cheaper alloy?<\/summary>\n          <p>It extrudes cleanly, conducts heat well and resists corrosion. That combination keeps the\n            section straight over a long run, and keeps the LED junction cool enough to hold its output\n            for years rather than months.<\/p>\n        <\/details>\n\n        <details class=\"sp-q\">\n          <summary>How do I confirm waterproof performance?<\/summary>\n          <p>Ask for the IP rating report and the sealing material specification, not just the IP\n            number. Our waterproof profiles are salt-spray tested and IP68 tested, and the reports\n            come with your order.<\/p>\n        <\/details>\n\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <!-- ================================================================\n       CTA \u00b7 \u8be2\u76d8\u5165\u53e3\uff08\u4e0e\u5168\u7ad9\u4e00\u81f4\uff1a#contact-button \u89e6\u53d1 Kadence Conversions \u5f39\u7a97\uff09\n       ================================================================ -->\n  <section class=\"sp-cta\" id=\"quote\">\n    <div class=\"sp-wrap\">\n      <div class=\"sp-sec-head sp-sec-head-light\">\n        <h2>Start your order<\/h2>\n        <p>Send your requirement and we will walk you through the sequence \u2014 usually within a business day.<\/p>\n      <\/div>\n      <a class=\"sp-btn sp-btn-red\" href=\"#contact-button\">Start your inquiry<\/a>\n      <p class=\"sp-cta-alt\">Prefer email? <a href=\"\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Contact us directly<\/a>.<\/p>\n    <\/div>\n  <\/section>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>How an order runs \u2014 from first inquiry to delivery The Straight Line Our service process in eight clear steps \u2014 with the times and terms you can plan around, from the first email to goods at your door. 200+ profiles 1 day reply 3\u20135 yr warranty Get a quote The Eight Steps One order,&#8230;<\/p>","protected":false},"author":1,"featured_media":25219,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kb_optimizer_status":2,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"disable","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-25196","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"taxonomy_info":[],"featured_image_src_large":["https:\/\/hlled.com\/wp-content\/uploads\/2026\/10\/service-process-1024x384.jpg",1024,384,true],"author_info":{"display_name":"Helian LED Lighting","author_link":"https:\/\/hlled.com\/ru\/author\/helian-led-lighting\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/hlled.com\/ru\/wp-json\/wp\/v2\/pages\/25196","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hlled.com\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hlled.com\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hlled.com\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hlled.com\/ru\/wp-json\/wp\/v2\/comments?post=25196"}],"version-history":[{"count":0,"href":"https:\/\/hlled.com\/ru\/wp-json\/wp\/v2\/pages\/25196\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hlled.com\/ru\/wp-json\/wp\/v2\/media\/25219"}],"wp:attachment":[{"href":"https:\/\/hlled.com\/ru\/wp-json\/wp\/v2\/media?parent=25196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}